What is Interview as a Service?
Interview as a service (IaaS) is the process of outsourcing the interview procedure to a third party by an organization. Businesses do not conduct internal interviews and partner with industry leaders and professionals or IaaS platforms to assess the candidate’s quality and skills effectively.
Organizations usually utilize the interview as a service model for positions including tech professionals and experts, as internal reviews are insufficient in such scenarios. The industry specialists or an IaaS platform evaluate applicants on the company’s behalf and provide an assessment based on open positions and the candidate’s suitability.
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Benefits of Implementing Interview as a Service
IaaS offers multiple benefits to an organization. The most prominent ones are:
1. Saves Time
Outsourcing removes the manual review processes and saves time which can be utilized for more critical activities. Recruiters can also invest this time in filling other non-tech or non-specialist positions.
2. Resolve Interviewer Skill Shortage
For tech and specialist positions, HRs or recruiters may struggle to effectively review the candidates’ technical capabilities. Outsourcing the interview process to external professionals and experts solve this issue, as they can judge a candidate based on one’s technical and soft skills.
3. Fair Chance for All Candidates
IaaS enables a more efficient and unbiased hiring process as candidates are reviewed based on their inherent skills and abilities. All candidates receive questions that test their technical aptitude and receive instant feedback based on their performances.
4. Prevents Fraud
IaaS can also prevent interview fraud incidents. By implementing IaaS platforms, an organization can leverage various cognitive services from cloud platforms, such as AWS and Azure. This provides an AI-powered solution that instantly notifies the interviewer if there are suspicious activities detected, such as impersonation or lip-sync.
5. Scalable Talent Pipelines
As the interview process is outsourced, the limitations of in-house interviews get eliminated. Interview as a service provides organizations the ability to interview any number of candidates in a day.
6. Execute Industry Best Practices
The IaaS model was developed after reviewing the most efficient interview practices and techniques. As industry experts are involved, bias and short-term considerations get removed from the procedure. Industry leaders are also well aware of modern interview techniques and best practices and implement them in interviews.
How are IaaS Platforms Shaping the Future of Recruitment?
IaaS platforms utilize Artificial Intelligence for a more effective and impartial recruitment process. These platforms improve the interview quality with their structured approach.
Interview as Service platforms offers a variety of tools, such as interview scheduling and interview panels. These platforms provide automated scoring and evaluation based on the inputs received from the candidate. All candidates get equal opportunities and are shortlisted based on their performance and merits.